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Only when you tell Stockbeam to: receiving a delivery, saving a stock-take to Shopify or moving stock between locations (or undoing a delivery or transfer). Suggestions never change anything on their own.

Yes. Open the order and press Undo on that delivery. The units come back off the order and out of stock, in Stockbeam and in Shopify.

Some rows show a reason instead of a quantity, for example a product with no sales yet. The row says which. A product can also be held back on purpose: at your max stock, paused by one of your demand rules, or with Forecasting set to Off on its page, which shows as Not suggested.

Press Show the working on the row. The usual reasons are a long lead time, the supplier's minimum or case size, or stock you are already owed to customers.

A tracked product variant. Gift cards and variants with inventory tracking switched off do not count. The free plan covers up to 1,000.

Suggestions show for the 1,000 SKUs that most need ordering (below their reorder point first, then sold out, then fewest days of stock), and creating purchase orders and importing Stocky purchase orders are paused. The Unlimited SKUs plan lifts all three. Settings shows your count.

In Stockbeam, open Settings, then Plan and privacy, and press Change or cancel plan under Plan. Billing is through Shopify. Uninstalling also stops future charges.

Yes. Stock is tracked per location. By default the reorder sum treats your whole shop as one pile, and a setting under Buying, Forecasting lets each location cover its own sales. Deliveries are received where you choose on the purchase order, or else at your usual receiving location, and Move stock, at the top of the Products page, moves stock between locations.

Receive what arrived. The rest stays on order until it comes, or press Close this order short on the order if it never will.

Once an order is well past its expected date, it stops counting as incoming so the product is not hidden from the list. The explanation names the order to chase.

Yes. Stockbeam prints on standard A4 and US Letter label sheets as well as common label rolls.

Your store's data is deleted about 48 hours after you uninstall, apart from the record that you accepted Stockbeam's terms, as the privacy policy sets out. Download anything you want to keep first: the reorder list, purchase orders and reports can be downloaded as spreadsheets.

You, anyone you give access to, and Sam McNulty, who runs Stockbeam, only as needed to run and support Stockbeam.

Email support@stockbeam.app with your store name. Every store gets a reply within one working day, free plan included.